JADZ Enterprises, LLC ("JADZ," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or communicate with us by phone, email, or text message (SMS).
We may collect the following types of information when you interact with us:
We do not collect sensitive tax return data through our website chat. Any documents or financial details needed to prepare your return are collected through secure channels outside of SMS or web chat.
We use the information we collect to:
Our website chat widget presents two separate, independently-selected consent checkboxes. The first covers informational/transactional messages (also referred to as customer care or customer support communications), such as responses to inquiries, appointment coordination, and follow-ups related to an existing request. The second covers promotional messages (also referred to as marketing communications), such as special offers, discounts, and service announcements. You may select either checkbox, both, or neither. Selecting one does not opt you into the other.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at the phone number or email listed below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Carriers are not liable for delayed or undelivered messages.
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as our website and communications platform provider), and as required by law, such as in response to a valid legal request. We do not share SMS opt-in consent or phone number data with third parties for their own marketing purposes.
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide our services, comply with legal and tax recordkeeping obligations, and resolve disputes. Communication and consent records related to SMS messaging are retained in accordance with applicable telecommunications regulations.
You may opt out of text messages at any time by replying STOP. You may also contact us directly to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements for tax service providers.
Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your information, please contact us:
JADZ Enterprises, LLC
4217 Greenwood Street North, Birmingham, AL 35217
Phone: (205) 937-7444
Email: [email protected]